CRO Refresher Training 2015

October 2015

Open Doors Organization provides a quick and convenient way to provide staff with CRO Refresher Training online through its new Open Doors Academy at

Annual refresher training is required under 14 CFR 49 Part 382.143 for all employees performing the CRO function.

This new online course includes:

  • The latest findings from ODO’s 2015 Travel Market Study
  • Updates from the DOT and FAA
  • Discussion of common complaints
  • Review of key sections of Part 382
  • Section on accommodating customers with food allergies.

This year’s guest speaker is ODO Trainer Chriss Buckley who shares her perspective as a guide dog handler and traveller with vision loss.

Duration 60 minutes

Price $69USD

Register here or for more information visit our website or contact